As Director of Commercial Services at Bosch Building Technologies North America (Bosch BT NA), you will plan, organize, direct, and control the activities required for successful project delivery. You will proactively manage and oversee the local functions of the Project Management Office (PMO), Design & Estimation, and Sales. Reporting to the Regional Vice President, you will have full financial accountability and responsibility for all commercial management activities for the Vancouver Branch.

The Director of Commercial Services will work strategically and collaboratively with the existing local leadership group to support overall business development, account management, and the execution of complex technology projects, and ensure we deliver the highest level of service for our ever-growing client base while supporting our highly skilled workforce.

Position Responsibilities:

• Lead, manage, and develop a high-performing Commercial Services team of Project Management Office (PMO), Design / Estimation, and Inside Sales teams
• Act as primary point of contact for all commercial communications with clients, subcontractors and ensure timely issuance of formal correspondence to maintain project momentum
• Collaborate closely with field, sales and engineering teams to manage project estimation & delivery
• Ensure best of class project management disciplines are being executed, and that consistent, effective communication plans are in place to all key stakeholders
• Ensure fiscal responsibility of the branch including revenue generation and cost containment, analyze variances from budget, and take corrective actions.
• Manage project scope and implement change control procedures across the team to ensure that changes to deliverables or functionality are handled appropriately
• Oversee the project management process including governance, team leadership, tracking and monitoring, prioritization, communication and quality controls.
• Be primary responsible for tracking project progress and intervene at a granular level when margin slippage or other risk is noted
• Champion PMO process, be an expert in delivery, use of systems and data, and train PM's and PMO candidates on proficient understanding of projects
• Coordinate and collaborate with our centralized Innovation Hubs; Operations, Strategic Sales, Technology and Service
• Ensure all Cyber Security processes align with Bosch BT NA’s policy
• Manager and support all Design & Estimation initiatives
• Oversight of bid & tender process for successful selection
• Lead high-value vendor bids, managing procurement, and mitigating financial or legal risk
• Maintain communications with clients to include monitoring satisfaction, resolving complaints, resolving collection issues, and other. 
• Provide ongoing leadership for Inside Sales to attain department objectives
• Assist in identifying, implementing, and streamlining PMO Operations
• Promote a culture of responsiveness, accountability, and customer advocacy
• Maintain deep expertise in Building Technology systems, including controls architectures, integration protocols, analytics tools, and connected building ecosystems
• Identify emerging customer needs and future service offerings to support Bosch BT NA’s growth trajectory.
• Conduct performance management throughout the year including annual performance evaluations and compensation planning for department
• Partner with Human Resource to ensure the right people are hired, trained, and supported throughout their career with Bosch Building Technologies
• Drive project safety, quality, and efficiency first culture
• Control change-management and drive optimism
• Maintain and protect assigned company assets. 
• Maintain professional licensing as required
• Available to work outside of, or in addition to, normal businesses hours. 

Supervisor Duties: In accordance with applicable Company policies/procedures and Federal/State laws, will perform the following supervisory responsibilities: planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 

Required Qualifications:

• 10 – 15 years’ experience in a high-level project delivery role overseeing complex security integration / service technology projects
• Previous and progressive experience in Project Management and Project Management leadership
• Strong background in driving commercial growth, including market/competitive analysis and business development
• Post-secondary education (Diploma or bachelor’s degree in management desirable)
• Knowledge of industry-specific regulations, legislative standards, and best operational practices
• Experience in project planning, risk management, cost / schedule management, and methods of analyzing and reporting project performance on financial and other KPI’s as demonstrated by 5 + years of relevant experience
• A valid Driver’s License and ability to pass pre-employment screens

Preferred Qualifications:

• Previous experience in directly managing or overseeing the management and delivery of multi-million-dollar projects in one or several low voltage business segments with preference to multi-scope in integrated security systems, structured cabling, and audio-visual projects.
• Experience with enterprise security solutions such as Avigilon, Axis Genetec, Lenel, and Milestone
• Previous direct commercial sales, estimating, or design experience 
• Project Management Professional (PMP) certification
• Experience with Microsoft Dynamics 365 a plus

Professional Competencies:

• Resilience: Ability to maintain composure and adapt swiftly amidst uncertainty and rapid changes.
• Strategic Agility: Capacity to analyze situations critically and make prompt, well-informed decisions, considering diverse scenarios and potential outcomes.
• Entrepreneurial Mindset: Willingness to take calculated risks and explore innovative solutions to drive growth and capitalize on opportunities.
• Collaborative Leadership: Skill in fostering collaboration and teamwork across diverse stakeholders and departments to achieve common objectives.
• Resourcefulness: Ability to effectively leverage available resources, networks, and expertise to address challenges and capitalize on synergies.
• Attention to Detail: Capability to manage intricate details and nuances, ensuring thorough planning and execution of strategic initiatives.
• Emotional Intelligence: Aptitude in understanding and managing emotions to navigate sensitive situations, negotiate effectively, and build strong relationships.
• Adaptability: Willingness and ability to adjust strategies and approaches in response to evolving market dynamics, regulatory requirements, or unexpected developments.
• Clear Communication: Strong communication skills to articulate complex ideas, influence stakeholders, and navigate challenging conversations.
• Ethical Integrity: Commitment to upholding high ethical standards and integrity, ensuring transparency and compliance with regulations and corporate governance principles.

PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

• Must be able to effectively communicate in English, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers
• Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment
• Sitting, standing, walking in office environments and construction sites
• The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet)

WORKING CONDITIONS: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

• The office is clean, orderly, properly lighted and ventilated.  Noise levels are considered low to moderate
• Will be required to be on site with customers or contractors, with or without Bosch colleagues to manage the expectations and deliverables. Sites range from general office environments to new construction.
• Driving to customer sites is required
• Limited overnight travel may be required

Salary Range: $140,000 - $180,000 (DOE)  
 

Company Info;

The regional system integration business called Bosch Building Technologies offers solutions and customized services for building security, energy efficiency, and building automation for commercial buildings and infrastructure projects Bosch started its Integrator Business in North America through the acquisition of Climatec in 2015. Climatec expanded Bosch’s role as a comprehensive supplier of energy, building automation and security solutions. Climatec is recognized in the building industry as an independent single-source integrator of critical building systems including energy services, building automation and security & life safety in the U.S. market. The company provides consulting, planning, implementation and 24/7 remote management. Climatec is active in several market segments and industries including data centers, commercial real estate buildings, and federal, state, and local government. Climatec has operated as an independent entity, maintaining its offices in Arizona, California, Nevada, Texas, New York, and New Jersey. Climatec continues to represent and integrate numerous leading manufactures’ product lines across its wide range of services, including Bosch products.

In 2023, Bosch acquired Canadian-based security integrator Paladin Technologies. Merging Paladin Technologies and Climatec has significantly expand Bosch’s Integrator Business in North America. Today the combined entity of Bosch Building Technologies (previously Climatec and Paladin Technologies) represents over $900M in revenues and 3000 associates. Utilizing the strengths of both companies, Bosch offers its customers a complete portfolio of networked and efficient energy, building automation and security solutions.

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call 1-855-296-3199 to speak with Human Resources and let us know the nature of your request.

We thank you for your application, however only those selected for an interview will be contacted.