Senior Project Manager - Security

The Senior Project Manager role at Paladin is a position created to oversee the more complex projects we have. These jobs include projects with significant project value or projects involving two or more departments.  The Project Manager will have control over assigned projects and is responsible for managing each project from initiation to close out.  The position requires a person that is professional, knowledgeable, and dedicated. This position is an exempt position and may require after hours and weekend work.
  
GENERAL ACCOUNTABILITIES: 

• Represent Company in a business-like professional manner in both conduct and appearance, to maximize client satisfaction
• Maintain knowledge of current industry standards and emerging technologies as well as the latest products and services offered by the Company.
• Available to work outside of, or in addition to, normal businesses hours.
• Work in compliance with the Company’s polices and procedures including safety manual with safety of self and others in mind at all times.
• Maintain and protect assigned Company assets.
• Accurate written record keeping, submitted on time and complete, 

SPECIFIC ACCOUNTABILITIES: 
Account Management:

• Prepare proposals, RFP’s, and/or assist with bid proposals that: identify and distinguish the features/benefits of the Company, meet Company GPM, and operational requirements.
• Develop and implement an assertive methodology for follow-up communication and proposal generation of all prospects.
• Complete Sales Order, scope, plans, and other project documentation timely, in accordance with Company procedures, and within applicable contract requirements.
• Solicit equipment upgrades, replacement projects, and/or Company promotions for existing clients.
• Identify Client security requirements and effectively communicate the Company’s applicable services and products to meet those requirements.
• Assist in the selling of Service Contracts to existing Clients and 2nd year Service Contracts for system upgrades/replacements.
• Present final contract to Client for signature and ensure requirements such as deposit retainer, appropriate taxes, invoicing information, and project information are complete.

Maintain a proactive continuing relationship with Client’s in order to determine satisfaction, provide assistance with future needs, solicit referrals, and assist in resolving collections of past due accounts:

• Plans and schedules engineering, installation, and subcontracting activities on projects or service installed jobs.
• Prepares, implements, and manages project installation plan and procedures.
• Coordinates the procurement of materials, supplies and services and controls timely delivery to job site.
• Determines necessary changes in design, contract price, installation plan or other activity and implements same.
• Maintains construction schedule and coordinates task scheduling with other trades.
• Monitors the performance and quality of the field labor including selection and monitoring of the performance and quality of contract labor.

Effective communication with all stakeholders on project progress, escalating issues as needed to Operations Manager Maintains accurate records of job status, changes, material flow and other:

• Routinely walks job sites to ensure quality installation of Company products
• Implements quality assurance program to continuously improve customer satisfaction
• Present a professional image of Company when speaking to customers (all levels)
• Develops a relationship with the decision maker of our customer
• Responsible for customer satisfaction on projects

End to end ownership of the delivery of the project:

• Ensures proper job management and cost control Supervises the preparation of base data required for monthly project invoicing
• Monitors time logged to projects by all resources 
• Monitors project invoices and receipts for accuracy and validity.
•  Identify project problems, develop and implement plans to assure project profitability while providing exceptional customer service and communication to all stakeholders.

Job Closure:

• Responsible for Completing As-Builds
• Responsible for completing all paperwork, POs are all completed, Notice of Completions (NOC) is sent, and jobs are turned over to Service
• Job is 100% billed and revenue is taken, Job close out report is completed

DEMONSTRATED PROFESSIONAL COMPETENCIES: 

• Ability to work in a high volume atmosphere
• Ability to solve practical problems and carry out responsibilities under minimal supervision.
• Ability to organize workload for effective implementation, including the ability to multi-task while under deadlines or time constraints
• Excellent interpersonal skills including customer service skills
• Ability to write simple correspondence and present information in one-on-one and small group situations.
• Ability to interact effectively at all levels and across diverse cultures.
• Ability to function as an effective team member.
• Ability to adapt as the external environment and organization evolves.
• Has a strong knowledge of engineering fundamentals, security system functions and operations.  Good subcontracting skills required.  
• An understanding of job financial reports and the ability control costs in the handling of projects.

REQUIRED QUALIFICATIONS:      

• Minimum of 8 years of experience working within the low voltage industry
• 6 years of experience within project management, security integration or field experience

PREFERRED QUALIFICATIONS: 

• Minimum of 8 years of experience working within the low voltage industry
• Minimum of an Associate’s degree (2 year)
• PMI certified
• Additional industry certifications (AVIXA or BICSI)

PHYSICAL DEMANDS:
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job. 

• Must be able to effectively communicate, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers; manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment

WORKING CONDITIONS:  
In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. 

• The office is clean, orderly, properly lighted and ventilated.  Noise levels are considered low to moderate

Benefits:
Colleagues and their families are covered by medical, dental, vision, company provided basic life insurance and AD&D and short-term disability, telemedicine & virtual counseling.  Voluntary insurances offered include life insurance and AD&D, short-term disability (buy-up option), long-term disability, accident, critical illness, and hospital indemnity insurance, and HSA & FSA accounts. Colleagues may also enroll in the company’s 401(k) plan.  Colleagues will also receive PTO (paid time off), sick leave, and 7 paid holidays.

Pay: $135,000 - $155,000 (DOE)
 

Company Info:

Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources.

Paladin has offices coast to coast across the United Stated and Canada, and nearly 1,600 talented and committed professionals dedicated to custom-crafting and installing technology solutions for clients requiring Integrated Security, Network Infrastructure, Audio Visual, Fiber Optics/OSP, Structured Cabling, and more. We are always at the forefront of the changing technology landscape, and through continued training, complex client projects, and company support, we provide our colleagues with exciting challenges and a rewarding career as Paladin continues to grow.

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call 858-668-1705 to speak with Human Resources and let us know the nature of your request.

We thank you for your application, however only those selected for an interview will be contacted.