Technical Specialist

Paladin Technologies is currently hiring for a Technical Specialist to join our Monitoring Operation to help support the maintenance & growth of our technical infrastructure. The position will operate out of the Operations Centre in Victoria, BC and will provide support across all geographic areas. This is a full time position which requires independent and flexible scheduling & the ability to travel within North America.

Responsibilities:

• Perform an active leadership in researching, selecting & implementing technology for a redundant alarm monitoring operational infrastructure
• Performing testing to discover vulnerabilities in individual systems, processes, and alarm monitoring facilities
• Survey the physical structural & network to develop countermeasures for infrastructure & process vulnerabilities
• Perform audits, acting in the role of subject matter expert for implementation & review of ULC/UL and industry wide best practices and standards
• Document detailed system features, requirements, and data flow diagrams to support the current and future roadmap
• Provide front line IT support for workstations, receivers & telephone infrastructure in the alarm monitoring operation
• You may be required to be “on-call” before or after your regularly scheduled hours, and/or on a day when you are not regularly scheduled to work

Skills and Abilities:

• 3 Years of experience Troubleshooting various IT systems (Microsoft)
• Desire for continuable learning
• Strong oral & written communication skills & documentation practices
• Strong problem-solving, analytical & interpersonal skills
• Accountable, detail oriented and adaptable
• Effective multi-tasking ability with competing timelines and deliverables
• Work effectively (independently and / or within a team) across functional areas in a collaborative environment

Package:

• Salary Range: $55,000 - $65,000 (DOE)
• Extensive Health, Medical and Dental Benefits + our Wellness program
• RRSP matching contribution
• Free Parking at Office
• Ergonomically designed workstations, including standing desks

Company Info:

Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources.

Paladin has offices coast to coast across the United Stated and Canada, and nearly 1,600 talented and committed professionals dedicated to custom-crafting and installing technology solutions for clients requiring Integrated Security, Network Infrastructure, Audio Visual, Fiber Optics/OSP, Structured Cabling, and more. We are always at the forefront of the changing technology landscape, and through continued training, complex client projects, and company support, we provide our colleagues with exciting challenges and a rewarding career as Paladin continues to grow.

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call 858-668-1705 to speak with Human Resources and let us know the nature of your request.

We thank you for your application, however only those selected for an interview will be contacted.