Please Note** This position is on-site and fulltime @ Vancouver YVR Airport. You will be required to obtain Restricted Area Identity Card (RAIC) clearance***

The Program Coordinator will help manage, coordinate, and execute the varying tasks within the project plan. The primary objective of this role is to support the Project Manager in delivering high-quality project and client services as efficiently as possible. May be requested to lead and manage small projects or initiatives at the discretion of the Manager.

The ideal candidate for our team will have exceptional organizational and execution skills to effectively coordinate and facilitate the daily administrative and coordination workflow activities and initiatives within the project team. Though based in Vancouver, some travel throughout the Lower Mainland may be required for this role.

RESPONSIBILITIES :

• Work with the Project Management team to develop and manage schedules, resource plans, procurement, project commissioning and risk mitigation strategies.
• Plan and assign field labor resources to maximize efficiencies and productivity
• Work with field operations to support day-to-day requests.
• Assist and manage the collection and distribution of project documentation (Ex. shop drawings, as-builts) and prepare closeout packages
• Schedule and relay details to technicians, promptly closing work orders once work is completed
• Maintain technician schedule application ensuring resources including subcontractors and equipment rentals are effectively utilized
• Effectively manage and maintain all written and verbal communications
• Obtain purchase orders from customers as needed
• Prepare monthly progress reports.
• Maintain client satisfaction and promptly resolve any concerns.
• Manage all project documentation from opportunity to close-out.
• Monitor quotes for accurate labor, travel, rental, procurement costs and potential warranty.
• Resolve customer complaints, within established guidelines, to the satisfaction of the customer and in the best interest of the company
• Visit client sites to support installations and troubleshooting requirements.
• Act as the primary liaison between client stakeholders and the Security/Data/AV teams, ensuring clear communication and understanding of client needs.
• Leverage technical knowledge to address Security/Data/AV -related questions, collaborating with internal resources to provide accurate and timely responses to internal teams and stakeholders.
• Familiarize and reference the Statement of Requirements (SOR) to ensure all deliverables meet project and client expectations.
• Conduct quality control checks for Security/Data/AV installations, ensuring adherence to company standards and client specifications.
• Proactively troubleshoot and resolve Security/Data/AV issues, escalating to appropriate team members when necessary.
• Maintain accurate records of stakeholder communications, project updates, and quality control findings to support documentation requirements.
• Perform other tasks as required.

• Previous project coordination / program coordination experience.
• Experience in the construction/low-voltage industry.
• Excellent written and verbal communication, as well as interpersonal skills.
• Strong computer skills, with proficiency in Microsoft Office and project software.
• Able to work independently, manage time effectively, and work with multiple deadlines.
• Valid Driver’s License 
• Restricted Area Identity Card (RAIC) clearance

• Experience in Security / Data / AV industry
• Experience working in airport environments

• Excellent customer relation skills.
• Excellent written and verbal skills in one on one and large group situations.
• Excellent inter-personal skills including client and employee relations.
• Ability to organize workload for effective implementation.
• Ability to multi-task while working under deadlines and time constraints.
• Efficient in standard business software (Microsoft Office, Outlook, Onenote, Visio).
• Ability to interact effectively at all levels and across diverse cultures.
• Ability to function as an effective team member in a collaborative sales environment.
• Ability to adapt as the external environment and organization evolves.

• Must be able to effectively communicate in English, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers
• Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment
• Sitting, standing, walking in office environments and construction sites
• The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet)

• The office is clean, orderly, properly lighted and ventilated.  Noise levels are considered low to moderate
• Will be required to be on site with customers or contractors, with or without Paladin colleagues to manage the expectations and deliverables. Sites range from general office environments to new construction.
• Driving to customer sites is required
• Limited overnight travel may be required

Pay: $65,000 - $80,000 D.O.E 
 
 

Company Info;

The regional system integration business called Bosch Building Technologies offers solutions and customized services for building security, energy efficiency, and building automation for commercial buildings and infrastructure projects Bosch started its Integrator Business in North America through the acquisition of Climatec in 2015. Climatec expanded Bosch’s role as a comprehensive supplier of energy, building automation and security solutions. Climatec is recognized in the building industry as an independent single-source integrator of critical building systems including energy services, building automation and security & life safety in the U.S. market. The company provides consulting, planning, implementation and 24/7 remote management. Climatec is active in several market segments and industries including data centers, commercial real estate buildings, and federal, state, and local government. Climatec has operated as an independent entity, maintaining its offices in Arizona, California, Nevada, Texas, New York, and New Jersey. Climatec continues to represent and integrate numerous leading manufactures’ product lines across its wide range of services, including Bosch products.

In 2023, Bosch acquired Canadian-based security integrator Paladin Technologies. Merging Paladin Technologies and Climatec has significantly expand Bosch’s Integrator Business in North America. Today the combined entity of Bosch Building Technologies (previously Climatec and Paladin Technologies) represents over $900M in revenues and 3000 associates. Utilizing the strengths of both companies, Bosch offers its customers a complete portfolio of networked and efficient energy, building automation and security solutions.

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call 1-855-296-3199 to speak with Human Resources and let us know the nature of your request.

We thank you for your application, however only those selected for an interview will be contacted.