Technician II - Audio Visual

Paladin Technologies is a rapidly growing low-voltage building technologies company that offers an exciting and rewarding workplace for individuals passionate about technology and innovation. With a strong focus on employee development, safety, and teamwork, Paladin provides a supportive environment where your contributions are recognized and valued. You'll have the chance to work on industry-leading projects in security, communications, and network infrastructure alongside some of the best professionals in the field. If you're looking to build a meaningful career with a company that prioritizes people and performance, Paladin is the place to grow.

As a Technician II – AV with Paladin Technologies, you will collaboratively review, understand, analyze (for correctness), and implement installation blueprints and plans from Project Managers and Sales Teams to complete installations.   

This role requires the ability and know-how to properly complete the installation, understand and follow the BOM, and be capable of adjusting or finding alternative solutions as needed to complete installations to client satisfaction.   

We expect all employees to represent Paladin in a professional manner, in line with our values of a leadership mindset, people development, teamwork, and client focus.  Though based in Vancouver, you may be required to travel to job sites throughout the region.  
 
GENERAL ACCOUNTABILITIES:
 

• Perform installation and servicing of cabling infrastructure and audiovisual devices, including pre-wiring, installation, termination, testing, labelling, and reporting in accordance with specifications and drawings.
• Independently install and configure audiovisual systems such as video conferencing, distributed audio, digital signage, sound reinforcement, control systems, public address/announcement systems, and related presentation technologies.
• Provide professional on-site support by interacting with customers and team members, ensuring technical issues and inquiries are addressed effectively.
• Ensure compliance with all company and site-specific safety procedures, including proper use of PPE and timely incident reporting.
• Complete accurate, detailed documentation of work performed, including test results, service reports, and system records.
• Mentor and provide guidance to junior technicians, supporting knowledge transfer and skill development.
• Be available to work evening or night shifts when required, based on project or service needs.
• Be available for on-call support outside of regularly scheduled hours when needed.
• Consistently maintain safe work practices and demonstrate professionalism in all job-related activities.
• Work at required heights using ladders, scaffolding, lifts, or other equipment.
• Perform tasks in confined spaces when necessary.
• Carry out other duties as assigned to support the project and service delivery.

REQUIRED QUALIFICATIONS: 
 

• Strong written and verbal communication skills, with attention to detail and accuracy.
• Flexibility to work in diverse environments, including active construction sites and completed office spaces.
• Minimum 2–4 years of direct audiovisual installation experience, or equivalent technical experience in electrical, mechanical, or construction environments.
• Proficient in working at heights and in physically demanding conditions.
• Demonstrated problem-solving ability with the capacity to work independently under minimal supervision.
• Ability to successfully pass a background check as a condition of employment.

PREFERRED QUALIFICATIONS:
 

• Industry certifications such as CTS or CTS-I, or manufacturer certifications (Crestron, QSC, Extron, BiAmp) are considered a strong asset.
• Post-secondary education in electronics, electrical, telecommunications, or a related field is an advantage.
• Valid driver’s license with a clean driving record.

PROFESSIONAL COMPETENCIES:
 

• Proficient in the safe and proper use of hand and power tools.
• Ability to analyze and resolve technical issues independently, while knowing when to escalate for support.
• Strong organizational skills to plan and manage workload effectively, contributing to on-time and on-budget project delivery.
• Clear communication skills, with the ability to prepare concise documentation and present technical information in small group or one-on-one settings.
• Strong interpersonal skills with the ability to interact professionally across teams, clients, and diverse customer environments.
• Ability to mentor and collaborate with junior technicians, fostering teamwork and skill development.
• Flexibility and adaptability in response to changing project requirements, environments, and organizational needs.

PHYSICAL DEMANDS: 
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.

•               While performing the duties of this job, the employee is regularly required to stand, climb, walk, sit, push, pull, squat, crawl, and stoop. The employee is regularly required to use hands to finger, handle, feel objects, and type on keyboard; reach with hands and arms; talk and hear. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus. The use of power tools will be required to effectively perform this position. The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet).

WORKING CONDITIONS:
In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.

•                While performing the duties of this job, the employee will be exposed to outdoor weather conditions, work on job sites, may be required to travel to and from job site locations, may work in a typical office environment, and is occasionally exposed to construction equipment. The noise level in the work environment is usually moderate. Confined space entry may be required. High work may be required.

Pay Range:  $26.68 - $35.84
 
 

Company Info:

Paladin Technologies is a premier North American complex systems integrator for building technology solutions, including IP security, alarms & monitoring, audio visual, low-voltage infrastructure, and networking. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. Our team is the best in the industry, with manufacturer trained technicians, PMP-certified project managers, CTS- and RCDD-certified design engineers, coordinators, and administrative resources.

Paladin has offices coast to coast across the United States and Canada, and nearly 1,700 talented and committed professionals dedicated to custom-crafting and installing technology solutions for clients requiring Integrated Security, Network Infrastructure, Audio Visual, Fiber Optics/OSP, Structured Cabling, and more. We are always at the forefront of the changing technology landscape, and through continued training, complex client projects, and company support, we provide our colleagues with exciting challenges and a rewarding career as Paladin continues to grow.

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call 1-855-296-3199 to speak with Human Resources and let us know the nature of your request.

We thank you for your application, however only those selected for an interview will be contacted.